Patient information

Frequently Asked Questions

Clear answers about appointments, payments, treatments and what to expect when visiting Brunswick Dental Group.

Before your appointment

Our booking and cancellation policies

Everything you need to know before booking your visit.

New patient deposit

A $40 deposit is required for all new patients to secure an appointment. The full amount is redeemable against your treatment on the day.

Late cancellation and FTA

Please provide at least 24 hours’ notice when cancelling or changing an appointment. A $40 fee may apply for late cancellations or failure to attend.

Rescheduling

Need to move your appointment? Contact reception at least 24 hours beforehand and we will help arrange another suitable time.

You will find us across from Brunswick Town Hall at 266 Sydney Road, Brunswick VIC 3056. A tram and bus stop are located at the corner, on-street parking is available nearby, and Brunswick Station is approximately 250 metres away.